Team Collaboration
Invite team members, manage permissions, and collaborate on website monitoring
What is Team Collaboration?
Search Sentinel's team collaboration features enable multiple team members to work together on website monitoring. Invite colleagues, assign specific URLs to team members, control access with role-based permissions, and coordinate monitoring activities across your organization.
Perfect for agencies managing client websites, marketing teams monitoring multiple properties, or development teams coordinating production monitoring.
Team Roles & Permissions
Owner
The account creator with full control over the organization.
- Manage billing and subscription
- Invite and remove team members
- Assign and change user roles
- Create, edit, and delete all URLs
- Configure all integrations and alerts
- Transfer ownership to another user
- Delete the organization
Admin
Trusted team members with extensive permissions.
- Invite and remove Members
- Create, edit, and delete all URLs
- Configure integrations and alerts
- View billing information (cannot modify)
- Manage URL groups and assignments
- Access all monitoring data and history
Cannot: Manage billing, remove Admins/Owner, delete organization
Member
Standard team members with limited permissions.
- View URLs assigned to them
- Create new URLs (within credit limits)
- Edit URLs they created or are assigned to
- Configure alerts for their URLs
- View monitoring data for their URLs
Cannot: Access other users' URLs, manage team, change billing, configure organization-wide settings
Key Features
Team Member Invitations
Invite team members via email. They receive an invitation link to join your organization with the assigned role.
- Send invitations to any email address
- Assign role at invitation time (Admin or Member)
- Resend or revoke pending invitations
- Set expiration on invitation links
- Track invitation status and acceptance
URL Assignment
Assign specific URLs to team members for focused monitoring responsibilities.
- Assign URLs to one or multiple team members
- Members see only their assigned URLs by default
- Reassign URLs when team members change
- Filter and view URLs by assignee
- Bulk assignment for multiple URLs
Alert Routing by Team Member
Route alerts to specific team members based on URL assignments.
- Send alerts only to assigned team members
- Copy Admins/Owners on critical alerts
- Override routing for specific alert types
- Escalation rules for unacknowledged alerts
URL Groups
Organize URLs into groups for easier management and team coordination.
- Create groups by client, project, or property
- Assign entire groups to team members
- Apply bulk settings to all URLs in a group
- Filter and report by group
Common Use Cases
Digital Agencies
Manage monitoring for multiple client websites with dedicated account managers.
- Create URL groups for each client
- Assign account managers as Members to their clients
- Admins oversee all client monitoring
- Alerts go directly to responsible account managers
- Clients see only their own monitoring data
Development Teams
Coordinate production monitoring across frontend, backend, and DevOps teams.
- Frontend team monitors Core Web Vitals
- Backend team monitors API response times and errors
- DevOps receives critical infrastructure alerts
- Each team manages their own URL configurations
Marketing Teams
Monitor marketing properties, landing pages, and tracking code implementations.
- Content team monitors SEO elements
- Analytics team monitors tracking codes
- Paid media team monitors landing pages
- Marketing director receives summary reports
Enterprise Organizations
Manage monitoring across multiple departments, brands, or business units.
- Department-specific URL groups
- Departmental Admins manage their teams
- Central IT team has Owner/Admin access
- Standardized monitoring policies across organization
Managing Your Team
Invite Team Members
Go to Team Settings and click "Invite Member". Enter their email, assign a role (Admin or Member), and send the invitation.
Organize URLs into Groups
Create URL groups to organize monitoring by client, project, or property. Groups make it easier to assign URLs and manage team access.
Assign URLs to Team Members
From the URL list or URL group view, select URLs and assign them to team members. Members will see these URLs in their dashboard.
Configure Alert Routing
Set up alert routing rules to ensure alerts reach the right team members. Route by assignment, URL group, or alert type.
Team Limits by Plan
| Plan | Team Members | URL Groups |
|---|---|---|
| Small | 3 users | 5 groups |
| Medium | 10 users | 20 groups |
| Agency | 25 users | 50 groups |
| Enterprise | Unlimited users | Unlimited groups |
Need more team members? Contact us about upgrading your plan.
Frequently Asked Questions
Can team members have different alert preferences?
Yes. Each team member can configure their own notification preferences (email, Slack, Teams) for the URLs they manage.
What happens if I remove a team member?
Removed team members lose access immediately. Their URL assignments remain but alerts stop going to them. You should reassign their URLs to other team members.
Can Members see other Members' URLs?
No. Members see only URLs assigned to them or that they created. Admins and Owners see all URLs.
How do I change someone's role?
Owners can change any user's role. Admins can promote Members to Admin. Go to Team Settings, find the user, and change their role.
Can I have multiple Owners?
No. There is exactly one Owner per organization. Ownership can be transferred to another user if needed. Use the Admin role for other users who need extensive permissions.